Delete your account
Short versionOpen the app, go to MENU → Account → Delete account, type your email to confirm. Deletion is immediate. No account? There is nothing to delete — nothing is stored until you sign in.
1. In the app
- Open sendthis.one and tap MENU (on iOS this is the Settings screen).
- Tap Sign In if you are not already signed in, so the app knows which account to delete.
- Tap Account, then Delete account.
- Type your email address to confirm and tap Delete forever.
That is the whole process. No support ticket, no waiting period.
2. What happens
- Any active PRO subscription bought on the web is cancelled immediately; there is no refund for the unused part of the current period.
- Your account record — email, plan status, synced credits and Stripe customer id — is erased.
- You are signed out on every device.
- One thing survives: a one-way keyed hash of your email address, with no readable email attached, used only so the same mailbox cannot claim a second free 72-hour pass. It cannot be turned back into your address.
Screenshots and text you submitted were never stored, so there is nothing further to remove. Full detail in the Privacy Policy, section 6.
3. Subscriptions bought through the App Store
If you subscribed inside the iOS app, Apple bills you and only Apple can cancel it. Deleting your account here does not stop an App Store subscription. Cancel it in your iPhone Settings → your name → Subscriptions before or after deleting the account.
4. Can't get into the app?
Email support@sendthis.one from the address on the account with the subject "Delete my account". We delete it by hand and confirm by reply within 30 days, usually much sooner. We can only act on a request sent from the account's own email address.
5. Contact
support@sendthis.one · Support